THIS POST IS TYPED IN CAPS COS JOANNA IS REALLY REALLY ANGRY.
I DUNNO IF EVERYONE KNOWS, BUT IM EARNING $9 PER HOUR. YES, THAT IS HELL ALOT FOR MOST PEOPLE COS YOU WILL ONLY GET MAX $7 PER HOUR OUTSIDE. AT TIMES, $8 THE MOST.
BUT AFTER I TOLD JEREMY WAT HAD HAPPENED, I REALISED THE MONEY THAT BOTH OF US ARE EARNING IS NOT WORTH OUR TIME, ENERGY AND EFFORTS ANYMORE.
I ALWAYS BELIEVE IN BEING HAPPY IN YOUR WORKING PLACE BECAUSE U HAVE TO FACE THE PEOPLE AND WORK EVERYDAY. FOR THE PAST 1 YEAR, THERE WAS NO ISSUES COS I LOVED (PAST TENSE) EVERYONE THERE ESP XINYI, GAYLE. CUSTOMERS WERE GENERALLY ALRIGHT THOU THERE WERE REAL NASTY ONES. BUT NICE AND FRIENDLY CUSTOMERS BALANCE IT. OF COURSE, BEING HIGHLY PAID IS ANOTHER INCENTIVE. BUT FUCK IT MAN, I THINK BEING HIGHLY PAID (LIKE WHAT I AM PAID NOW) AND BEING UNHAPPY ARE TWO THINGS THAT CANT GO TOGETHER. TO OTHERS, FOR THE SAKE OF MONEY, THEY ARE WILLING TO COMPROMISE, BUT FOR ME, NO.
I ALWAYS KNOW THERE ARE ALOT OF PROBLEMS IN BIG COMPANIES. BUT IT DIDNT OCCUR TO ME THAT E PROBLEMS CAN BE SO SERIOUS UNTIL IT HIT ME TODAY.
TODAY MY DEAR BELOVED SUPERVISOR ASKED ME TO DRINK COFFEE. YA, COFFEE. HE QUESTIONED ME ABOUT MY WORKING STYLE. LIKE WOW, I WORKED LIKE TT FOR THE PAST ONE YEAR AND NOW U ARE ASKING ME ABT MY WORKING STYLE? HELLO, IF THERE IS SOMETHING WRONG WITH IT, THEN TELL ME SINCE DAY ONE AND NOT AFTER I HAVE WORKED FOR 1.5 YEARS. IM A HUMBLE PERSON AND I CAN ACCEPT SUCH COMMENTS IF U WERE TO TELL ME MUCH EARLIER. I CANT TYPE W/O TELLING U SOME DETAILS ABT MY JOB FIRST SO LET ME TELL U SOME DETAILS FIRST.
DEAR STARHUB PAYS ME $9 ($13.5 ON MONDAY AND $18 ON THURSDAY) PER HOUR TO TALK TO 13 STUPID CUSTOMERS. NOTE THE WORD PER HOUR. RIGHT, SO EVERYDAY I WILL TALK TO ALOT ALOT OF CUSTOMER DEPENDING ON HOW MANY HOURS IM SUPPOSED TO WORK TT DAY. AND YOU KNOW, IN SINGAPORE, CUSTOMERS ARE EXTREMELY STINGLY AND CALCULATIVE AND DUMB, I HAVE LOTSA THINGS TO FOLLOW UP EVERYDAY. FROM SMALL DETAILS LIKE A WAIVER OF $0.02 ALL THE WAY TO WHY THEY CANT RECEIVE NETWORK AT A SPECIFIC PLACE. SO AFTER I HIT MY TARGET (PLEASE REMEMEBER THAT IT IS DEAR STARHUB WHO SET THE TARGET AND BEING THE OBEDIENT ME, I MERELY FOLLOWED THEIR REQUIRED TARGET) I WILL USE THE REMAINING TIME TO CLEAR MY CASES.
OH SO MY DEAR SUPERVISOR SAID HE IS NOT QUESTIONING MY WORK HABIT, BUT RATHER IT IS NOT RIGHT TO DO THAT BECAUSE THE TOP MANAGEMENT HAS JUST IMPLEMENTED THE NEW SYSTEM.
HELLO TO ALL TOP MANAGEMENT STAFF IN STARHUB, PLEASE GO BACK TO PRIMARY ONE AND GET UR BASIC ENGLISH RIGHT. U SAID 13 CALLS PER HOUR BUT YOU DIDNT SAY WE ARE SUPPOSED TO CONTINUE AFTER TARGET IS MET. IF YOU WOULD LIKE TO RE-PHRASE THE POLICY, YOU MAY LIKE TO SAY TO PICK UP A CALL AFTER EVERY 3-4 MIN OF BREAK INTERVALS AFTER EACH CALL. AHH, THAT SOUNDS MORE DECENT TO ME.
NEXT THING, MY SUPERVISOR SAID I WAS UNPRODUCTIVE. WOW. I DIDNT KNOW THAT ESP WHEN MY PRODUCTIVITY LEVEL IS 13.6 CALLS PER HOUR FOR THE MONTH OF MAY.
LET ME TELL YOU WHY MY SUPERVISOR SAID THAT OKAY. BECAUSE THE NUMBER OF CASES UNDER MY CARE IS FAR TOO MUCH. OH I WAS THE TOP OF THE PART TIME TEAM FOR HAVING THE MOST NUMBER OF CASES. YES MY DEAR SUPERVISOR, THAT IS BECAUSE IM WORKING LOTSA OT. AND PLEASE TAKE NOTE THAT THE BULK OF MY CASES ARE WAIVERS CASES AND IM WAITING FOR THE BILLING TEAM TO CREDIT THE AMOUNT INTO THE SYSTEM BEFORE I CAN CLOSE THE CASE. SO THEY HAPPILY SUSPENDED MY OT FOR NEXT WEEK. OH OH, JOANNA IS SOOOOOOOOOOOOOO FREE NEXT WEEK. ASK ME FOR COFFEE. ASK ME FOR TEA. QUICK QUICK! YAY. YAY. YAY. *PUI*
OH WELL, JOANNA IS UNPRODUCTIVE. HELL, THEN WHY RE-EMPLOY ME AFTER I QUITTED LAST NOV?
PEOPLE, IF U WANNA GET PAID FOR DOING NOTHING, QUICKY APPLY FOR STARHUB EXECUTIVES JOBS. QUICK. IM SURE YOU WILL BE HAPPY FOR THE REST OF YOUR LIFE. YAY. YAY.
OH U KNOW WAT?
MY GRANDPA ISNT IN THE BEST SHAPE NOW AND HIS LAST WISH IS TO VISIT BEIJING. THAT IS WHY I SAID I MAY BE GOING TO BEIJING THIS COMING JUNE. GOING IN JUNE BCOS IT IS THE SUMMER SEASON AND NOT PURELY BECAUSE IT IS MY HOLIDAY. SO I ASKED FOR LEAVE ON SYMPATHY BASIS BECAUSE I HAVE NO MORE LEAVE TO TAKE AFTER I USED THEM ALL FOR MY EXAM LEAVE. MY ABSOLUTELY LOVELY, GORGEOUS MANAGER (HIGHER THAN MY SUPERVISOR) SAYS "oh darling, im so sorry you cant go because there are alot of people taking exam leave." WOW I DIDNT KNOW WE HAVE TEAMMATES WHO HAVE DIFFERENT EXAMS THE WHOLE YEAR ROUND. AND ALSO, MY REQUEST WAS REJECTED BECAUSE I TOOK TOO MANY LEAVE. APPARENTLY, THEY ARE JEALOUS THAT IM GOING BEIJING TO HAVE FUN AND EAT DUMPLINGS AND TO CLIMB THE GREAT WALL OF CHINA WHILE THEY CAN ONLY CLIMB THE SLOPE UP TO STARHUB CALL CENTRE AND EAT THE HORRIBLE PRAWN DUMPLINGS FILLED WITH PORK FATS AND LITTLE PIECES OF SHRIMPS BELOW OUR WORKPLACE.
YES, THEY MUST BE JEALOUS. MAMA TOLD ME TO REBUTT THEM BY TELLING THEM "hello miss, u cant predict when ur mum is going to die, so dun ask me to plan my leave properly." IM NOT GOING TO CURSE ANYONE. BUT I THINK THEY ARE COLD BLOODED.
SO MUCH FOR $9 PER HOUR. SO NOW U BELIEVE JOANNA IS AN UNPRODUCTIVE EMPLOYEE WHO WANTS TO TAKE ALOT OF LEAVE EBCAUSE SHE WANNA HAVE FUN?
YES, I AM. ABSOLUTELY. DUN EMPOLY ME NEXT TIME KAY? IM A BAD WORKER. REALLY.
I DUNNO IF EVERYONE KNOWS, BUT IM EARNING $9 PER HOUR. YES, THAT IS HELL ALOT FOR MOST PEOPLE COS YOU WILL ONLY GET MAX $7 PER HOUR OUTSIDE. AT TIMES, $8 THE MOST.
BUT AFTER I TOLD JEREMY WAT HAD HAPPENED, I REALISED THE MONEY THAT BOTH OF US ARE EARNING IS NOT WORTH OUR TIME, ENERGY AND EFFORTS ANYMORE.
I ALWAYS BELIEVE IN BEING HAPPY IN YOUR WORKING PLACE BECAUSE U HAVE TO FACE THE PEOPLE AND WORK EVERYDAY. FOR THE PAST 1 YEAR, THERE WAS NO ISSUES COS I LOVED (PAST TENSE) EVERYONE THERE ESP XINYI, GAYLE. CUSTOMERS WERE GENERALLY ALRIGHT THOU THERE WERE REAL NASTY ONES. BUT NICE AND FRIENDLY CUSTOMERS BALANCE IT. OF COURSE, BEING HIGHLY PAID IS ANOTHER INCENTIVE. BUT FUCK IT MAN, I THINK BEING HIGHLY PAID (LIKE WHAT I AM PAID NOW) AND BEING UNHAPPY ARE TWO THINGS THAT CANT GO TOGETHER. TO OTHERS, FOR THE SAKE OF MONEY, THEY ARE WILLING TO COMPROMISE, BUT FOR ME, NO.
I ALWAYS KNOW THERE ARE ALOT OF PROBLEMS IN BIG COMPANIES. BUT IT DIDNT OCCUR TO ME THAT E PROBLEMS CAN BE SO SERIOUS UNTIL IT HIT ME TODAY.
TODAY MY DEAR BELOVED SUPERVISOR ASKED ME TO DRINK COFFEE. YA, COFFEE. HE QUESTIONED ME ABOUT MY WORKING STYLE. LIKE WOW, I WORKED LIKE TT FOR THE PAST ONE YEAR AND NOW U ARE ASKING ME ABT MY WORKING STYLE? HELLO, IF THERE IS SOMETHING WRONG WITH IT, THEN TELL ME SINCE DAY ONE AND NOT AFTER I HAVE WORKED FOR 1.5 YEARS. IM A HUMBLE PERSON AND I CAN ACCEPT SUCH COMMENTS IF U WERE TO TELL ME MUCH EARLIER. I CANT TYPE W/O TELLING U SOME DETAILS ABT MY JOB FIRST SO LET ME TELL U SOME DETAILS FIRST.
DEAR STARHUB PAYS ME $9 ($13.5 ON MONDAY AND $18 ON THURSDAY) PER HOUR TO TALK TO 13 STUPID CUSTOMERS. NOTE THE WORD PER HOUR. RIGHT, SO EVERYDAY I WILL TALK TO ALOT ALOT OF CUSTOMER DEPENDING ON HOW MANY HOURS IM SUPPOSED TO WORK TT DAY. AND YOU KNOW, IN SINGAPORE, CUSTOMERS ARE EXTREMELY STINGLY AND CALCULATIVE AND DUMB, I HAVE LOTSA THINGS TO FOLLOW UP EVERYDAY. FROM SMALL DETAILS LIKE A WAIVER OF $0.02 ALL THE WAY TO WHY THEY CANT RECEIVE NETWORK AT A SPECIFIC PLACE. SO AFTER I HIT MY TARGET (PLEASE REMEMEBER THAT IT IS DEAR STARHUB WHO SET THE TARGET AND BEING THE OBEDIENT ME, I MERELY FOLLOWED THEIR REQUIRED TARGET) I WILL USE THE REMAINING TIME TO CLEAR MY CASES.
OH SO MY DEAR SUPERVISOR SAID HE IS NOT QUESTIONING MY WORK HABIT, BUT RATHER IT IS NOT RIGHT TO DO THAT BECAUSE THE TOP MANAGEMENT HAS JUST IMPLEMENTED THE NEW SYSTEM.
HELLO TO ALL TOP MANAGEMENT STAFF IN STARHUB, PLEASE GO BACK TO PRIMARY ONE AND GET UR BASIC ENGLISH RIGHT. U SAID 13 CALLS PER HOUR BUT YOU DIDNT SAY WE ARE SUPPOSED TO CONTINUE AFTER TARGET IS MET. IF YOU WOULD LIKE TO RE-PHRASE THE POLICY, YOU MAY LIKE TO SAY TO PICK UP A CALL AFTER EVERY 3-4 MIN OF BREAK INTERVALS AFTER EACH CALL. AHH, THAT SOUNDS MORE DECENT TO ME.
NEXT THING, MY SUPERVISOR SAID I WAS UNPRODUCTIVE. WOW. I DIDNT KNOW THAT ESP WHEN MY PRODUCTIVITY LEVEL IS 13.6 CALLS PER HOUR FOR THE MONTH OF MAY.
LET ME TELL YOU WHY MY SUPERVISOR SAID THAT OKAY. BECAUSE THE NUMBER OF CASES UNDER MY CARE IS FAR TOO MUCH. OH I WAS THE TOP OF THE PART TIME TEAM FOR HAVING THE MOST NUMBER OF CASES. YES MY DEAR SUPERVISOR, THAT IS BECAUSE IM WORKING LOTSA OT. AND PLEASE TAKE NOTE THAT THE BULK OF MY CASES ARE WAIVERS CASES AND IM WAITING FOR THE BILLING TEAM TO CREDIT THE AMOUNT INTO THE SYSTEM BEFORE I CAN CLOSE THE CASE. SO THEY HAPPILY SUSPENDED MY OT FOR NEXT WEEK. OH OH, JOANNA IS SOOOOOOOOOOOOOO FREE NEXT WEEK. ASK ME FOR COFFEE. ASK ME FOR TEA. QUICK QUICK! YAY. YAY. YAY. *PUI*
OH WELL, JOANNA IS UNPRODUCTIVE. HELL, THEN WHY RE-EMPLOY ME AFTER I QUITTED LAST NOV?
PEOPLE, IF U WANNA GET PAID FOR DOING NOTHING, QUICKY APPLY FOR STARHUB EXECUTIVES JOBS. QUICK. IM SURE YOU WILL BE HAPPY FOR THE REST OF YOUR LIFE. YAY. YAY.
OH U KNOW WAT?
MY GRANDPA ISNT IN THE BEST SHAPE NOW AND HIS LAST WISH IS TO VISIT BEIJING. THAT IS WHY I SAID I MAY BE GOING TO BEIJING THIS COMING JUNE. GOING IN JUNE BCOS IT IS THE SUMMER SEASON AND NOT PURELY BECAUSE IT IS MY HOLIDAY. SO I ASKED FOR LEAVE ON SYMPATHY BASIS BECAUSE I HAVE NO MORE LEAVE TO TAKE AFTER I USED THEM ALL FOR MY EXAM LEAVE. MY ABSOLUTELY LOVELY, GORGEOUS MANAGER (HIGHER THAN MY SUPERVISOR) SAYS "oh darling, im so sorry you cant go because there are alot of people taking exam leave." WOW I DIDNT KNOW WE HAVE TEAMMATES WHO HAVE DIFFERENT EXAMS THE WHOLE YEAR ROUND. AND ALSO, MY REQUEST WAS REJECTED BECAUSE I TOOK TOO MANY LEAVE. APPARENTLY, THEY ARE JEALOUS THAT IM GOING BEIJING TO HAVE FUN AND EAT DUMPLINGS AND TO CLIMB THE GREAT WALL OF CHINA WHILE THEY CAN ONLY CLIMB THE SLOPE UP TO STARHUB CALL CENTRE AND EAT THE HORRIBLE PRAWN DUMPLINGS FILLED WITH PORK FATS AND LITTLE PIECES OF SHRIMPS BELOW OUR WORKPLACE.
YES, THEY MUST BE JEALOUS. MAMA TOLD ME TO REBUTT THEM BY TELLING THEM "hello miss, u cant predict when ur mum is going to die, so dun ask me to plan my leave properly." IM NOT GOING TO CURSE ANYONE. BUT I THINK THEY ARE COLD BLOODED.
SO MUCH FOR $9 PER HOUR. SO NOW U BELIEVE JOANNA IS AN UNPRODUCTIVE EMPLOYEE WHO WANTS TO TAKE ALOT OF LEAVE EBCAUSE SHE WANNA HAVE FUN?
YES, I AM. ABSOLUTELY. DUN EMPOLY ME NEXT TIME KAY? IM A BAD WORKER. REALLY.
posted by Jo | 1:07 AM
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